Shipping policy
Last updated: August 7, 2026
At Jasperkestrel, we are dedicated to making shipping clear, transparent, and reliable for every shopper.
Shipping Locations
This shipping policy applies to orders shipped within the United States.
Delivery Times
Order cutoff time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York). Orders placed after this time will be processed the next business day.
- Handling time: 1–2 business days.
- Transit time: 3–7 business days.
- Estimated delivery time: 4–9 business days.
Carrier Services
We ship orders using trusted carriers such as USPS, UPS, and FedEx, depending on the destination.
Shipping Costs
Free shipping: Available on all orders within the United States, with no minimum purchase required.
Tracking Your Order
Once your order has been shipped, you will receive an email confirmation with a tracking number you can use to follow your delivery.
Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact our customer service team and we'll work to resolve the issue promptly.
Contact Information
Store name: Jasperkestrel
Company name: VNM GROUP LLC
Company number: L20000272344
Company Address: 345 Swain Boulevard, Greenacres, FL 33463, United States
Email: info@jasperkestrel.com
Phone number: +1 386 2893013
We aim to respond to your inquiries within 24 hours.
Customer Service Hours:
Monday to Friday: 9am – 6pm (GMT-5)
Saturday and Sunday: Closed